COVID-19 RESPONSE AND PROCEDURES

FAQs

• We are scheduling appointments for sick or injured animals only at this time.
• Unfortunately, we are unable to accept new patients at this time.
• You can refill prescriptions in our online store.
• We can the take all payments via the phone using a debit or credit card to minimize everyone’s exposure during this critical time.

Our updated hours are:
Mon., Wed., Fri. 8AM-5:30PM
Thursday 8AM-Noon
Saturday - CLOSED starting March 28

Please call our office or email us at [email protected] with questions about your pets.

If you need to bring your pet in for emergency care:

• Please call when you get to our clinic so we can help determine the best way to help you and your pets.  We ask that you remain in your car and we will come to you.
• We are escorting pets from your car into our hospital for exams, treatments and drop off appointments to minimize everyone’s human exposure.
• We ask that all dogs be on a leash and all cats and exotic pets be in a proper pet carrier or pet taxi.
• In instances where owners must be present, we ask that only one family member be present and that you wait in your car until we call to let you know your exam room is ready for you.

Thank you for your understanding and just know we are trying our best to help everyone get through the COVID-19 pandemic. We are following the AVMA and KVMA guidelines during this difficult time.

We are here for you and your families, and thank you for your patience and understanding.